PBSA
Professional Background Screening Association
Accredited
Research Services Status — Not Just Affiliated
30 Years
Serving Connecticut Employers

"Truth is a matter of semantics, whether we like it or not."

— Michael Robotham

That quote applies directly to how background screening companies market themselves. The word PBSA appears on the websites of many screening providers — but what it means varies significantly depending on how you read it. Affiliation and accreditation are not the same thing, and the difference matters more than most employers realize.

What Is PBSA?

The Professional Background Screening Association is a nonprofit trade organization dedicated to promoting standards, compliance, and professionalism among consumer reporting agencies. PBSA helps member companies navigate the Fair Credit Reporting Act, stay current with regulatory changes, and maintain practices that protect both employers and job applicants.

Membership in PBSA is open at two distinct levels — and confusing the two is exactly how misleading marketing happens.

Affiliated vs. Accredited

Affiliation
Paying Member
Affiliation involves paying a fee to support PBSA's mission. HR professionals, attorneys, and vendors who don't directly produce background check reports can hold affiliated status. It provides access to industry information and marketing benefits — but no audit, no compliance review, and no third-party verification of practices.
Accreditation
Audited & Verified
Accreditation requires passing an interim surveillance audit that evaluates compliance with PBSA standards and the Fair Credit Reporting Act. The company's processes are reviewed by an independent third party — confirming that reports are accurate, personal information is protected, and legal requirements are being met.

Why Accreditation Matters to You

When you hire a PBSA-accredited screening company, you're not just taking their word for it. An independent auditor has reviewed their operations and confirmed compliance. That has real implications for your business:

  • Your candidates' personal information is handled by a company with verified data-protection practices
  • The reports you receive are produced to a standard that has been independently confirmed
  • The company stays current with FCRA requirements — reducing your exposure to compliance violations
  • Clients in regulated industries — healthcare, education, financial services — often specifically require accredited agencies
What to look for: Don't stop at the PBSA logo. Look for the word "accredited" alongside it. Any company can display the PBSA mark after paying a membership fee. Only those that have passed an independent audit can legitimately call themselves PBSA-accredited.

Research Services Is PBSA-Accredited

Research Services holds full PBSA accreditation — not just affiliation. That means our processes have been independently audited, our FCRA compliance has been verified, and the employers we work with can point to a third-party credential when clients or regulators ask about their screening program.

We've maintained that accreditation alongside three decades of serving Connecticut employers. It's not a marketing checkbox — it's a standard we're held to.

FCRA Compliance: Research Services operates as an FCRA-compliant consumer reporting agency. All background checks require proper authorization and permissible purpose before initiation.

H
Heather F.D.
Assistant Manager — Research Services

Work With a PBSA-Accredited Screening Partner

Research Services has been independently audited and accredited — giving you confidence that your screening program meets the highest professional standards.