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Reference Checks

Structured interviews with former supervisors, coworkers, and personal references that reveal what a resume can't.

Go Beyond the Resume

A reference check is one of the most powerful tools available to hiring managers — yet it's often one of the most underutilized. Research Services conducts structured, professional reference interviews that go well beyond a simple employment confirmation, uncovering insights about a candidate's character, reliability, and fit.

Our researchers contact former supervisors, coworkers, and personal references designated by the candidate, asking consistent, job-relevant questions and documenting responses in a clear, objective report.

  • Former supervisors, coworkers, and personal references
  • Structured, consistent interview questions
  • Professional written report of responses
  • FCRA-compliant reporting

Turnaround Time

Reference checks are typically completed within 1–4 business days, depending on the availability and responsiveness of listed references.

Our researchers make multiple contact attempts and document the outcome of each attempt, so you always know what was and wasn't reachable.

1–4 Business Days

What Reference Checks Reveal

Attendance habits & reliability
Team compatibility & interpersonal skills
Strengths & areas for development
Work ethic & initiative
Rehire eligibility & departure context
Character & integrity indicators
Leadership qualities (supervisory roles)
Ability to handle stress or conflict
Overall recommendation for the role

Types of References

Professional References (Supervisors): Former direct managers or supervisors who can speak to performance, conduct, and work quality. These are the most informative references for most roles.

Professional References (Coworkers): Former peers who can speak to teamwork, communication, and day-to-day working style — valuable for collaborative roles.

Personal References: Non-professional contacts who can speak to character, reliability, and personal integrity. Often used for entry-level roles or to supplement professional references.

Know Who You're Hiring

Professional reference checks that go deeper than basic employment confirmation.

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