6
Standard Inquiry Areas
No Limit
References Per Candidate
30 Years
Serving Connecticut Employers

Beyond Employment Verification

Standard employment verification confirms the basics — dates of employment, job title, and whether someone is eligible for rehire. But it rarely tells you what you actually need to know: How did this person perform? Were they dependable? What did their coworkers and managers think of them?

Professional reference checks fill that gap. Rather than confirming facts already on a resume, a reference check surfaces insights that only someone who worked alongside the candidate can provide — their actual contributions, interpersonal style, and professional character.

At Research Services, we conduct customized reference evaluations using structured questioning frameworks that can be tailored by industry, role type, or specific employer concerns.

What Our Reference Checks Cover

Every reference check we conduct explores the following core areas. These can be expanded or adjusted based on what matters most to your organization:

Role & Relationship
The reference's job title and their working relationship to the candidate — peer, supervisor, direct report, or client.
Employment Duration
How long they worked together and in what capacity — confirming overlap and depth of the professional relationship.
Work Ethic & Performance
Strengths and areas for improvement — an honest assessment of the candidate's on-the-job contributions and reliability.
Attendance & Dependability
Punctuality, consistency, and whether the candidate could be counted on when it mattered most.
Departure Circumstances
The nature of the separation — voluntary resignation, layoff, or termination — and the context around it.
Rehire Eligibility
Whether the previous employer would bring this person back — one of the clearest signals of overall performance.

No Minimums. No Maximums.

One of the most common questions we get: "How many references should we request?" Our answer: as many as it takes. We place no minimum or maximum on the number of references you can request per candidate. Some roles warrant two references; others warrant five.

We work with you to determine the appropriate depth for each position and adapt our questioning accordingly — whether you're screening an entry-level hire or a senior executive.

Why Reference Checks Matter More Than Ever

In an era where resumes are polished and interviews are coached, professional references remain one of the few sources of unscripted, firsthand information about a candidate. A well-conducted reference check can:

  • Confirm or challenge impressions formed during the interview process
  • Surface red flags that formal records won't show
  • Provide context for gaps, transitions, or inconsistencies in employment history
  • Give you confidence — or appropriate caution — before extending an offer
FCRA Notice: Professional reference checks conducted for employment purposes must comply with the Fair Credit Reporting Act. Research Services is FCRA-compliant and PBSA-accredited. Proper authorization from the candidate is required before conducting any reference check.

How to Get Started

Reference checks work best when they're part of a broader screening program. Most employers pair them with employment verification and a criminal background check. We can handle all three — or just the references — depending on your needs.

There's no complicated onboarding process. Contact us with the candidate's name and your list of references, and we'll take it from there.


Heather Favreau-Dunn
Heather Favreau-Dunn
Assistant Manager — Research Services

Need a Reference Check?

We handle the outreach, the questioning, and the report — so you can focus on making the right hire.